Please note: this meeting's minutes have not been finalized yet. Actions taken on legislation and their results are not available. Details Meeting Name: Regional Network Management Customer Advisory Group Agenda status: Final Meeting date/time: 4/26/2024 1:00 PM Minutes status: Draft   Meeting location: Board Room - 1st Floor Published agenda: Agenda Accessible Agenda Published minutes: Not available Meeting Extra2: Meeting Transcripts   Meeting video: Media   Attachments: Full Agenda Packet RNM Customer Advisory Group 04_26_2024 Meeting Items (4) 4 records Group Clear sorting Clear grouping Group by Type Group by Result Export Export to Excel Export to PDF Export to Word Show: Legislation only Legislation only All agenda items File # Ver. Agenda # Name Type Title Action Result Action Details Audio/Video 24-0397 1 3a.   Minutes Minutes of the February 23, 2024 Meeting     Not available Not available 24-0398 1 4a.   Action Item Regional Network Management Performance Measures The Regional Network Management Council’s Charter and Work Plan call for the development of new performance measures that provide insight into the experience of transit riders and an overview of transit operations in the region, and that inform the continuous improvement of the RNM framework. This item presents a proposed approach for initial RNM performance measures.     Not available Media 24-0255 1 4b.   Report Transformation Action Plan Action 25: Paratransit Eligibility Draft Report Draft report on Transformation Action Plan Action 25: Adopt standardized eligibility practices for programs that benefit people with disabilities.     Not available Media 24-0513 1 4c.   Report Regional Network Management Programs Update Verbal update on recent and upcoming activities related to the RNM Council’s work plan.     Not available Media